The TopBids Inc. highly advanced, enterprise-class, auto auction software system is available for purchase!
TopBids Inc. was carefully curated for over 3 years, with extensive innovative development and comprehensive beta testing. The platform can be fully customized to your automotive business needs.
If you are a single dealership or a dealer group, using this platform will save you time and money. You can now control the market for your used vehicles and run auctions from any place, any time, anywhere. The platform can be run hourly, daily, weekly, monthly, or however your dealership, or dealer group chooses to operate.
Payment processing, whether it is “bank to bank”, or credit card transactions, the system has a highly efficient and safe payment process built right into the software.
TopBids is a turn-key e-commerce operation and a ready to perform digital auto auction.
Thank you for your time and consideration in purchasing this platform.
For more information regarding this great opportunity for your automotive business, please contact Dave Welsh.
President and CEO
General Policies & Arbitration
Ensuring fair practices
Learn about our grading system and arbitration eligibility.
Effective January 20th, 2021
TopBids Inc. (“TopBids” or “auction”) has arbitration policies that follow the National Auto Auction Association (NAAA) standards. However, there are important differences and exceptions that make the auction experience at TopBids unique. We believe that these differences benefit both sellers and buyers. We urge you to familiarize yourself with our policies to assure that you have a positive experience at the auction and that you receive the full benefit of our experience. Full disclosure of a vehicle properly represented will sell to the right bidder for top dollar if this is done with every vehicle put up for auction. Less arbitration hassles and prompt exchange of funds.
I. GENERAL POLICIES
1. Fair and Ethical Sale
Sales made at TopBids are intended to promote the fair and ethical treatment of both the Buyer and Seller. If TopBids determines that the transaction is not fair and ethical to either party, then Seller and the Buyer agree that TopBids may cancel the sale, at its sole discretion. This provision also applies to any clerical or administrative error made by TopBids. Any arbitration conducted at TopBids is subject to these General Policies and Terms and Conditions. Buyers and Sellers acknowledge that conducting business at the auction is a privilege that may be bestowed, or revoked, by TopBids in its discretion. As a condition of transacting business at the auction, Buyers and Sellers agree that TopBids may, in the exercise of its sole and absolute discretion, enforce, interpret or waive these Rules and Policies (Terms and Conditions) in any particular case or circumstance, when it determines that doing so is needed to assure the fair and equitable treatments of all parties to a transaction. Federal, Provincial, and Local laws supercede these policies where applicable.
2. TopBids Role in Sale
- As the auction, TopBids is neither a seller nor a buyer. It makes no representations, warranties or any guarantees of any kind as to the description, equipment, warranties, service policy, title status/accuracy, odometer accuracy or any other matter on any vehicle sold or offered for sale. TopBids is acting as the agent of both the seller and buyer and, in such capacity, may act upon the verbal or written instructions to sign transaction documents or instruments on behalf of seller or buyer.
- TopBids is not a party to the contract of the sale. The sales contract is between the Seller and Buyer only. The Seller is required to give the Federal Odometer Mileage Statement in connection with any vehicle sold at auction as required by the Motor Vehicle Information and Cost Savings Act of 1972, the Truth in Mileage Act, as the same have been or may be amended from time to time, and any other applicable federal, provincial and/or local law or regulation. TopBids is not responsible or subject to any liability for the accuracy of odometer readings, odometer statements, announcements, or other disclosures, which responsibility remains with the seller.
- All vehicles bought or sold on the premises must be processed through the TopBids office. Failure to do so will result in suspension of trading privileges at TopBids and its affiliated auctions.
3. Outside Sales
Any sale that is agreed upon between the buyer and seller on TopBids premises, but the vehicle is not sold on the auction block, is considered an “Outside Sale”. All applicable buyer and seller fees are payable to TopBids in connection to any listing that was originally launched for sale on TopBids.
4. TopBids VIN Policies
- All vehicles consigned must have a visible public Vehicle Identification Number (VIN) plate attached to the vehicle. The original dash VIN must be present, unaltered and legible. The condition of all other VIN plates and placements are subject to the sole discretion of the auction. Those vehicles having a reassigned VIN plate in place of the original VIN plate must be announced or will be subject to sale cancellation or Buyer return. TopBids reserves the right to refuse the sale of any vehicle in which the VIN plate appears to be altered in any way.
- Seller guarantees VIN plates and years on any vehicle up to 20 model years old with the exception of the VIN plates and year on trailers, RVs, and watercraft, which are guaranteed up to 10 model years. Reassigned VIN plates are required to be disclosed and announced on any vehicle less than 20 years old.
5. TopBids Right of Review
TopBids reserves the right to review any audio/video and other documentation and information to verify the accuracy of a sale.
6. TopBids Exclusions
- TopBids is not bound by information listed in Electronic Data Vehicle Histories (EDVH), i.e. Carfax, AutoCheck, etc., and a vehicle may not be arbitrated solely on information contained in the EDVH data. TopBids may, but shall not be required to, independently investigate vehicle history based on information found in EDVH for information that may impact arbitration.
- Motor vehicles are not subject to arbitration if they exceed 20 model years, with the exception of trailers, RVs, and watercraft, which cannot be arbitrated if they exceed 10 model years and if sold As-Is Red Light.
- Inoperative/non-running consignments, including but not limited to vehicles sold at the “Heavy Metal Sale”, and vehicles announced or otherwise disclosed as “Frame & Drive As Is - No Arbitration”, are not subject to arbitration as to any matter (except for odometer misrepresentation), regardless of age or price.
- Kit vehicles and homemade vehicles are sold “As-Is” and cannot be arbitrated for odometer, frame, warranty books, or model year or any other matter.
- Collector Car Policy: Arbitration of vehicles sold in vintage/collector sales will be limited to overt or intentional misrepresentation. Questions regarding any such vehicle, including but not limited to questions concerning any prior repair, reassigned VIN plate (20 years and older), and replacement of major part of other components, must be addressed by the buyer prior to purchase. In the absence of specific announced representations to the contrary, all vintage/collector vehicles sold on an “as-is/where-is” and not subject to arbitration for any matter or issue.
7. Additional Responsibilities for Online Buyers
- The Buyer is responsible for understanding the Online Bidding/Proxy Bidding and Buy Now procedures for online buying channels.
- Vehicles sold online are subject to the time limits for arbitration as described in this policy. Online Buyers are advised to make use of the protections afforded by the Buyer Protection Plan on all online vehicle purchases.
- Online Buyer will inspect the vehicle immediately upon arrival at Buyer’s location. The Buyer must notify the TopBids or facilitation service provider of any condition report discrepancies of over $750 CAD within two days of receipt. (Note: Discrepancies that can be addressed for less than $750 CAD are not eligible for resolution)
- Buyer will verify odometer reading upon arrival at Buyer’s location. Mileage must be the same as when purchased if arbitrating for inoperable odometer.
- Note: vehicle grades are assigned based on the assumption that each vehicle meets the “green light” functioning criteria as described in this policy. For vehicles sold under other conditions (i.e. Red codes or announced defects) buyers are hereby reminded that the grade indicated on the condition report does not reflect the limited guarantee or announced defects.
II. SALE-LIGHT VEHICLE DECLARATION
1. Auction Light System
TopBids has a standardized light/video display system to describe the condition and/or disclosures related to the vehicle being sold. The system is defined as:
- Green Light - “Ride and Drive”: The green light signals that this vehicle is guaranteed under the conditions outlined in the Disclosure/Discovery Arbitration section, except for specific contrary disclosures or announcements made at or prior to the sale.
- Red Light - “As-Is”: Vehicles selling under the red light will only qualify for limited arbitration under the rules outlined in the Disclosure/Discovery section of these General Policies. Notwithstanding the forgoing, except as otherwise provided herein, all vehicles selling with a “Red Light”, for a price of at least $3,000, are subject to arbitration for structural damage, unless the vehicle was sold with an announced structural condition.
2. Standard/Default Advisory
Sellers are advised to adhere to the following standards when offering their vehicles unless they are certain that a vehicle will conform to the higher level of functioning. The following standards are applicable:
- In the event a seller fails to specify the light color at the time of sale, TopBids may select the appropriate “light” based on the standard definitions below, as determined in its sole discretion.
- Green Light: Appropriate for vehicles newer than 10 years and having fewer than 160,000 km or 100,000 miles.
- As-Is Red Light: Appropriate for vehicles 10 years or older and have 200,000 km’s or 125,000 miles.
III. SELLER RESPONSIBILITIES
1. General Responsibilities
- All representations, warranties and other guaranties as stated by the Seller are those of the Seller only and not TopBids.
- Seller will be held responsible for the accuracy and completeness of all representations or descriptions. This includes handouts, catalogues, vehicle markings, condition information or vehicle listings and verbal or written statements made by Seller, Auction, Auctioneer or Selling Representative at the time of sale. The Seller understands that the sale light/video display is a binding arbitration representation of vehicle condition and is therefore responsible for ensuring that their vehicles sell under the correct light in the lane.
- Mileage announcements are required for all vehicles that are sold on TopBids auction. Some vehicles may be deemed exempt from provincial/federal odometer and title disclosure laws unless a mileage discrepancy is known or apparent to the Seller. The Seller may represent kilometres/miles on exempt vehicles; any disclosures made by the Seller and all known odometer discrepancies are grounds for arbitration.
- If a vehicle is being offered for sale by a third party, an announcement of “3rd Party Seller” is required. Disclosure requirements and time limits are subject to local auction policy (with TopBids' discretion, we may refuse any 3rd party seller).
- Announcements are required as stated in this policy, and additionally under provincial/federal statutes or regulations. Announcements must be disclosed on the auction invoice/sale contract/bill of sale or equivalent document in a physical or online auction environment.
- The availability of a manufacturer’s warranty shall not affect a Buyer’s right to arbitrate a vehicle. Regardless of the warranty coverage in terms of the root cause of the complaint, an announcement may be required.
2. Liens & Encumbrances
- Seller warrants, represents and guarantees possession and conveyance of ownership, properly executed, valid in the province where the transaction is occurring and clear of all liens and encumbrances.
- The Seller is solely responsible to provide all documentation in accordance to the lien release, and for the vehicle to be clear of all other encumbrances.
- In the event of a successful arbitration by the Buyer, the Seller is responsible for reimbursement of all reasonable documented expenses incurred by the Buyer (excluding profit, commissions and detail charges) on vehicles arbitrated for undisclosed conditions. Reimbursements that qualify under these guidelines will be at the sole discretion of the Auction and will be limited to the reasonable and documented expenses at auction (wholesale) repair cost.
- Seller will not be paid for vehicles in arbitration until arbitration is settled and vehicles are sold. For arbitrations occurring after the seller has been paid, seller is required to promptly return the payment to the auction if the transaction is voided as a result of arbitration.
IV. BUYER RESPONSIBILITIES
- Prior to placing bids, the Buyer is responsible for reviewing any verbal or written announcements and disclosures made by the Seller. Buyers are also responsible for reviewing all pertinent information available online, including, but not limited to, announcements, disclosures, condition reports, pictures and online listings. Buyers are also responsible for observing and understanding the sale lights (Green, Red), which identify various sale conditions for the vehicle. Once the vehicle is sold, the Buyer should check the Auction sales receipt or appropriate document to confirm the vehicle price, disclosures and announcements are correct before legibly printing and signing their name or digitally/electronically signing the Auction sales receipt or appropriate document.
- The auction will not arbitrate vehicles based on any unintentional errors or omissions of any promotional information related to the vehicle.
- Buyer agrees to be liable for any and all work done to a vehicle (including a vehicle purchased as unavailable or absent) prior to returning the vehicle to Auction except on vehicles arbitrated for undisclosed conditions not detectable through vehicle inspection, including but not limited to, not actual miles, salvage, theft recovery, stolen vehicle, flood damage, Lemon Law buybacks and trade assist.
- The Buyer is financially responsible for any pending sale and assumes all risk of loss until arbitration is final.
- The Buyer or Buyer’s agent (transporter or driver) must note any damage on the gate release prior to removing the vehicle from the Auction or facilitation service provider’s location. Auction and/or facilitation service provider will not be responsible for any damage not identified on the gate release or the condition report once the vehicle is removed from the location.
- Buyer purchases must be picked up within 48 hours (local) or 7 days (out of town) once the funds have been received and the vehicle is cleared for transport.
- The Buyer shall not surrender possession of the vehicle to any claimant, except as required by legal process, nor shall Buyer voluntarily pay or acknowledge the validity of any claim, without the prior approval of Auction. Time is of the essence. Any failure on the part of the Buyer, after becoming aware of said claim, to notify Auction of any claim in a timely manner or failure of the Buyer to cooperate in defending any such claim shall relieve Auction and seller of any liability under this policy.
- A vehicle is not considered returned until received, inspected and approved for return by Auction management. Any vehicle returned must be in the same or better condition as when sold. Any vehicles delivered to and left on Auction premises without Auction approval remain the sole responsibility of the Buyer. Buyer assumes all risk of loss. Vehicle must be returned in a timely manner consistent with Auction direction.
- There may be a charge for excessive mileage on a returned vehicle at the discretion of the Auction.
V. PREVIOUS CANADIAN AND/OR GREY MARKET VEHICLES
A Canadian Import disclosure is required for any vehicle (regardless of manufacturing origin) having been registered in a Canadian providence. Additional announcements may be required as well due to the use in Canada.
1. Eligible Vehicles
Any vehicle not originally built to U.S. specifications can, under certain circumstances, be imported through a registered importer who modifies the vehicle to comply with U.S. equipment and safety regulations and then certifies it as compliant, and an independent commercial importer who modifies the vehicle to comply with U.S. emissions regulations and then certifies it as compliant. Only vehicles properly converted to U.S. specifications can be sold and must be announced as such.
2. Seller Responsibilities
Seller must inform Auction that a vehicle has grey market history at time of registration and must disclose that to the buyer in writing as an announced condition on all documentation supporting the transaction.
VI. ARBITRATION GUIDELINES
Vehicles that have any of the defects outlined the Arbitration Matrix that were not disclosed or announced at the time of sale must be reported to Auction within the time frame noted below in order to be eligible for arbitration. Vehicles must be returned to Auction in the same or better condition than when purchased.
1. Time Period
Refer to the Arbitration Matrix for arbitration time periods. Sale day is Day 1. Arbitration shall end at the close of business as determined by each Auction on the last calendar day in the time period (7 days from sale date for vehicles out of town).
Arbitration may be initiated by either the buyer or the auction inspection staff but must be initiated within the timelines as described in this policy document. Repair costs will be determined by the auction and will reflect the auction’s best estimate of normal wholesale repair cost. Vehicle cannot be rejected if seller agrees to repair issues “defects” that do not exceed $750 CAD per covered defect and if repaired within normal arbitration timeframe (7 days) unless agreed to by buyer/seller otherwise. If a single covered defect exceeds $750 CAD the deal can be rescinded regardless of seller willingness to repair. The auction management makes the binding decision upon both the Buyer and Seller on all arbitration matters.
Auction reserves the right to assess an arbitration fee to the Buyer. If the arbitration is valid, Auction reserves the right to assess an arbitration fee to the Seller in addition to any charges associated with the arbitration.
4. Arbitration Inspections
When the buyer has requested arbitration, they will be required to produce a mechanical inspection documenting an issue that was not disclosed in the vehicle auction description. If the vehicle is in Edmonton or has been shipped to Edmonton from another location, we will be using B-Zee Mechanical for our inspections. The cost for the inspection is $129.95. If the vehicle has any arbitrational mechanical defect exceeding $750.00, the buyer and seller will be contacted by a representative from TopBids to resolve the arbitration.
The cost of the inspection is the responsibility of the buyer or seller who ever has requested the inspection. Please contact John Belogh at:
B-Zee Mechanical Repair LTD
12527 127 St
Edmonton AB T5L-1A3
5. Not Subject to Arbitration
- Vehicles exceeding 20 model years, with the exception of trailers, RVs, and watercraft, which cannot be arbitrated if they exceed 10 model years and if sold As-Is Red Light.
- Kit vehicles or homemade vehicles are sold “As-Is” and cannot be arbitrated for odometer, frame, warranty books, or model year.
- Noise and Inherent Conditions: No arbitration can be based on noises or conditions that are inherent or typical to a particular model or manufacturer, unless deemed “excessive” by the arbitrator on non-warranty items. OEM dealer warranty guidelines will be used where applicable to determine whether the condition is excessive. (See Addendum Inherent Conditions)
- Manual Transmissions: Vehicles with standard transmissions cannot be arbitrated for manual clutches unless the defect will not allow an adequate test drive.
- Auction will not arbitrate vehicles for wearable items (i.e. maintenance items, suspension) and accessory equipment not listed as covered in Arbitration Matrix or as deemed by Auction (i.e. radiator, water pumps, torn CV boots) unless unable to complete proper drive for post-sale inspection.
- Unsafe vehicles: Auction reserves the right to reject any vehicle that management judges to be unsafe.
- Auction is not bound by vehicle grades or other types of scoring systems placed upon the vehicle. Buyers may only arbitrate a vehicle based upon damage or defects that were present at the time of the sale of the vehicle.
- Vehicle modifications (eg. suspension raised or lowered, aftermarket supercharger, etc.) must be announced on Green Light or Red Light vehicles however, the method used for the modification will not be arbitrated. Buyers are advised to become familiar with any modifications prior to purchase. Buyers are hereby additionally advised that vehicles modified from the original design are inherently unreliable and subject to premature component wear and/or failure. Modified vehicles are subject to limitations for arbitration and BPP coverage at the sole discretion of the auction.
VII. STRUCTURAL DAMAGE, ALTERATION OR CERTIFIED STRUCTURAL REPAIR OR REPLACEMENT POLICY
The purpose of the NAAA Structural Damage Policy is to define and clarify terminology associated with structural damage and to specify the disclosure requirements of the seller for vehicles offered at NAAA affiliated auctions. The policy is intended to provide adequate disclosure to the buyer for informed purchase decisions and to limit arbitrations for the seller. This policy, along with the main Arbitration Policy will serve as the primary criteria for all arbitration proceedings.
- Vehicle Structure-The main loadbearing platform of a vehicle that gives strength, stability and design exclusivity and to which all other components of the vehicle are fastened. For purposes of this policy, there are three macro types:
- Unibody - A type of structure whereby the floor, roof, panels, etc. are bonded together into one unit, thereby eliminating the need for a separate conventional frame. Unibody structures are typically shorter, sturdy and have thinner wall thickness.
- Unibody on Frame - A type of structure whereby a unitized structure is bolted to a conventional frame.
- Conventional Frame - A type of structure consisting of two symmetrical rails (beams) connected by cross-members.
- UVMS - Used Vehicle Measurement Standard. The commercially acceptable measurement deviation from the vehicle’s original structural specification in order for any deviation not to be considered structural damage.
2. Recommended Disclosures
- Structural Damage - Damage to the structure or a specific structural component of the vehicle. Often referred to as frame damage, although it also applies to Unibody and Unibody on Frame structures in addition to Conventional Frame.
- Certified Structural Repairs/Replacement - Repairs to a specifically identified structural component of a vehicle that has been certified to be within the Used Vehicle Measurement Standard (UVMS).
3. Seller Disclosure Requirements
Sellers must disclose structural damage, alterations, repairs or replacements (certified or non-certified) as outlined in this policy prior to selling a vehicle at auction regardless of sales channel or light condition (except As-Is RED light where meets minimum sale price, see main Arbitration policy for light definitions). Disclosures are required for the following:
- Any/all existing permanent (nonrepairable aka kinked or broken) structural damage as defined in this policy
- Improper and/or substandard prior repairs (not meeting OEM repair guidelines)
- Repairs not certified to be within the UVMS Improper alterations to the structure Lengthened or Shortened structure
- Altered suspension that requires the structure to be modified from its OEM form. This requirement is not applicable for vehicles that are obviously raised or lowered. The method used for altering the suspension will not be arbitrated unless the auction in its sole discretion determines that the vehicle is unsafe to operate.
- After-market accessories installed or removed to the structure.
- Towing packages installed (or removed) where new holes are drilled, OEM holes are enlarged, or if the towing package is welded or brazed to the structure or are not visible on 3⁄4 and 1-ton vehicles. Any 1⁄2 ton vehicles are required to be disclosed regardless.
- Multiple access holes (regardless of size) or singular access holes greater than 5/8". Access holes between 1/4" and 5/8" are subject to disclosure based upon location and condition of structuralcomponent.
- Corrosion of structural components determined by one or more of the following; when the substrate loses its shape, the original bonds near the affected area are loose or no longer in existence, the original thickness of the substrate has been reduced by more than 25%, the affected area can longer possess its absorption or deflection properties or at Auction discretion.
- Structural tear damage (i.e. transport tie-down) if more than 1" in length (measured from tear start/stop points)
- Damage due to improper jacking or lifting that permanently deforms structural components outlined in this policy.
- Damage due to contact with parking abutments and/or road debris that permanently deforms structural components outlined in this policy.
- Roof bows/braces that have been modified, have existing damage or removed. A replaced roof skin is not a required disclosure in terms of the Structural Damage Policy.
- The C pillar/quarter or Cab panel may or may not be a structural component(s) as per the vehicle manufacturer.
4. Arbitration Rules for Structural Damage
- A vehicle may be arbitrated if it has undisclosed existing damage or repairs, which should have been disclosed under this policy, even though the vehicle is within the UVMS. If structural damage is properly disclosed, the vehicle may only be arbitrated for improper repair of the designated area, existing damage or repairs to other areas of the vehicle not disclosed, or for failure to be within the UVMS.
- In the event that structural alteration is disclosed on a vehicle, the vehicle may only be arbitrated for damage or repairs to structural components other than those disclosed or in the event of improper alteration.
- Damaged or replaced core supports or rear body panels do not require a structural disclosure under this policy.
- Damage to the aprons, rail floor pan assembly, inner wheelhouse (upper or lower), D pillar (if equipped) or other ancillary structural components on a unitized structure in the area where the radiator core support or rear body panel attaches will require a disclosure if permanent damage exists.
- Brazed exhaust hangers are not a required disclosure under this policy.
- Facilitating auction will, at its discretion, have a vehicle measured according to the UVMS at a facility of its choice. Prior to sending the vehicle for measurement, the auction reserves the right to complete a visual verification of the physical condition of the vehicle to determine that it should be measured. If the measuring facility determines that the vehicle is within the UVMS, the buyer of the vehicle will be responsible for the charges paid to the facility. Likewise, if the measuring facility determines that the vehicle is not within the UVMS, the seller will be responsible for the charges paid to the facility.
- Visual evidence supersedes any/all mechanical or electronic measurements.
- For measurements according to the UVMS, the following guidelines will apply:
- The vehicle structure must measure to a total tolerance of no more than +/- 8 millimeters (mm) of published specification of length, width and height at control points that capture the front (2), center (4) and rear (2) sections of the vehicle.
- Symmetrically (comparative measure from side to side and point to point based on point measurement), the length, width and height must measure to a difference of no more than 6 mm. Upper body measurements (tram gauge) by themselves will not be adequate.
- Buyer must arbitrate any/all structural misrepresentations as outlined in this policy within published timelines (outlined in the main Arbitration Policy Guidelines) from date of purchase (purchase day counts as Day One).
- The buyer must contact and follow the arbitration process of the auction where the vehicle was purchased including the auction’s direction for return of the vehicle and the timeframe allowed for the vehicle to be returned.
- In the event of improperly disclosed structural damage by the seller, the buyer will be entitled to reimbursement in accordance with the main Arbitration Policy
VIII. FLOOD, PUDDLE OR STREAM POLICY
Vehicles are frequently exposed to moisture during their ordinary operation, maintenance, and reconditioning. Occasionally, such exposure may leave residual marks or indicators similar to those left by exposure or immersion of the vehicle in floodwater. In determining what conditions require disclosure or in arbitrating vehicles for flood exposure/damage it is critical that the total condition of the vehicle be considered including VIN data history.
1. Disclosure Not Required
No disclosure is required nor is arbitration allowed for the following types of water exposure, provided that none of the components outlined below are damaged:
- Rain, snow or sleet due to open windows, doors or tops or leaking seals.
- Car wash or rinse water.
- Carpet or upholstery shampooing or cleaning.
- Stream, pond, puddle or floodwater that does not rise above the rocker panel or otherwise enter the passenger compartment.
- Stream, pond, puddle or floodwater that enters the luggage compartment, but does not damage any electrical components (such as lighting or wiring harness) or does not enter the passenger compartment.
2. Disclosure Required
Disclosure is required and arbitration shall be allowed under the following conditions:
- The registration has been correctly branded indicating flood history of the vehicle.
- Any of the following components have been damaged due to stream, pond, puddle or floodwater immersion/ingress:
- Front or rear internal lighting or wiring harnesses
- Engine and its major components
- Transmission and differential
- Dash instrument panel and wiring
- Passenger seat cushions
- Power seat functions or window motor
- Major sound system components
3. Required Disclosure
The required disclosure is “Flood Damage.” This declaration must be made whenever existing or prior flood damage is found and must be sold under “Flood Damage” for all sale lights. However, it is recommended for these units to be sold on a red light.
ADDENDUM: VEHICLE ACCESSORY ELECTRICAL PROBLEMS
The following items will be covered per matrix timeframe and dollar thresholds:
- Power sliding doors
- Power liftgates
- Power sunroof/shades
- Navigation systems
- Convertible tops
- Power running boards
- Air Ride major component defects (worn shocks will fall under wearable items and thus not covered)
- Advanced Driver Assist Systems
As more vehicles come equipped with Advanced Driver Assist Systems (ADAS) a specialized inspection and/or calibration may be needed during the lifetime of the vehicle. These systems include but not limited to the following:
- Front, rear, and 360 camera systems
- Rear parking sensors
- Blindspot detection
- Lane departure warning
- Adaptive cruise control
- Collision warning
- Lane keep assist
- Backup assist
- Autonomous driving function
These needs fall outside the scope of inspection for the Generic Condition Report due to the nature of both detection and troubleshooting being mechanical. Due to safety concerns, the NAAA Auction Standards Committee recommends any/all ADAS related concerns be investigated by a qualified 3rd party (as determined by an auction company representative) outside the auction property. All costs including transportation to and from location, diagnosis and any/all repairs or replacements will be responsible by seller and/or buyer depending on the outcome of the 3rd party’s diagnosis.
ADDENDUM: OFFER POLICY
Our goal is to achieve the highest bid price through a competitive bidding process; offers will be considered with this same goal in mind.
Offers will be accepted on consigned vehicles only after the vehicle has been offered for sale at auction. Offers are always subject to the approval of the seller and additionally are prioritized behind any high bid/offer made online at the time the vehicle is offered. Offers can be made subject to the applicable conditions of sale and arbitration policies.
“Online Offers” are binding until the close of business on sale day. We believe that sellers are best advised to be present when their vehicles are on the block to approve the sale based on competitive bidding. If a “online offer” is submitted, the buyer is required to purchase the vehicle. Buyers must respond promptly to the approval or counter-offer. Failure to promptly complete the purchase will, at the sole discretion of the auction, result in loss of the first right to purchase as described above.
ADDENDUM: INHERENT CONDITIONS
Inherent conditions – not subject to arbitration. Including but not limited to the following:
- Cam Phaser noise (Ford V8 engines)
- Ford 5.0 liter rough idle
- GM HD differential noise
- Subaru piston noise
- GM V8 piston noise
- Seepage (as opposed to leaks). See page of any component, generally would not be covered. Leaks covered by arbitration would be severe enough to be leaking to the ground.
- Jeep manual transmission noise
- Chrysler 3.7 “thump”
- Rav4 drive train noise
- Dodge Hemi “knock”
Generally speaking, it is our intent to arbitrate for conditions that require repair or are indicative of a failure/malfunction of some type. The descriptions above are not absolute – i.e. there are “noises” and “knocks” that are not typical and would be subject to arbitration. Our benchmarks are based on the common or typical functioning of the vehicle in question. In the event that there is a disagreement or dispute regarding the severity of a condition, we reserve the right to send the vehicle to an outside shop / 3rd party for further diagnoses and determination.